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Individual in Custody Trust Account

Contacting the Trust/Finance Offices

For Family and Friends who wish to obtain information on how to add money to a individual in custody’s Trust Fund account or to inquire about monies you have sent to a individual in custody, please contact:

Trust/Finance Office: 773-674-6864 
Hours: 8 a.m. – 4 p.m.

If you are a former individual in custody, or currently on Electronic Monitoring, and would like to collect your funds:

Trust/Finance Office: 773-674-6864 
Hours 8 a.m. – 4 p.m.

Commissary

Each individual in custody at the Cook County Department of Corrections has an individual in custody Trust Fund account, which allows an individual in custody to receive funds to use on commissary, among other items.

Each week, an individual in custody can purchase up to $100 worth of clothing and supplies and $100 worth of food items.

Commissary offers:

  • Clothing
  • Stamped envelopes
  • Toiletries
  • Phone cards
  • Food items (supplementary to the meals provided)

Adding money to an individual in custody’s trust fund account (books)

You can add money to a individual in custody’s books by

  • Online or Telephone deposits
  • Currency Exchange facilities
  • JailATM
  • United States Postal Service
  • Jail’s lobby kiosks

Collecting or forwarding funds

If you were discharged and want to cash out your funds, visit the Division 5 Lobby front desk, present a valid government issued photo identification (e.g. State Driver’s License, State ID) and inform the front desk officer that you are collecting your funds.

Division 5
2700 S. California Ave.
Chicago, IL 60608
Hours: 9 a.m. to 8:30 p.m.

If you wish to have your funds mailed or a relative’s funds forwarded to their current correctional or mental health housing facility, please contact the Trust/Finance Office at 773-674-6864.

The Trust/Finance Office (Individual in Custody Trust Fund) can only mail out funds to the current address on file. Individuals in custody who are currently on Electronic Monitoring [EM] will have their funds mailed to the current EM address, upon telephone or upon individual in custody letter request. Individuals in custody who are currently housed at another facility will have their funds mailed to that facility upon the respective facility’s staff telephone or individual in custody letter request.

Letters can be mailed to:

Cook County Department of Corrections
Trust/Finance Office – Individual in Custody Trust Fund
Division 5 Second Floor
2700 S California Avenue
Chicago, IL 60608

Online and Telephone Deposits

There are three vendors to choose from – Western Union / Money Gram / JailATM.com. Funds take 1-2 business days to post on the individual in custody’s account.

For each even, you will need the exact spelling of the individual in custody’s name and Booking Number as it appears on our website.

The Booking identification number can be found by clicking on the individual in custody locator online or by calling our Records Office at 773 674-2390.

Western Union 

The City Code is: CCDOC or COOK COUNTY DEPT CORRECTION
State: ILLINOIS

Visit Western Union online. Select Send Money,  then  Send Money to an Individual in Custody and follow site’s instructions.

For questions, concerns or to add funds via Western Union over the phone, call 1-800-225-5227

Money Gram

The Receive code is 1750

Visit Money Gram online. Click on the Learn More dropdown link, then select How to Send Money where you’ll see the option Send Money to an Individual in Custody. Follow the site’s instructions.

For questions, concerns or to add funds via Money Gram over the phone, call 1-800-666-3947

JailATM

No code necessary

Visit JailATM online. Click Sign In / Register and follow the site’s instructions.

For questions, concerns or to add funds via JailATM over the phone, call 1-870-627-5476

​

Currency Exchange Facilities

Deposit funds in-person at Currency Exchanges that offer Western Union, Money Gram or Cash Pay Today services.

Western Union
City Code: CCDOC or COOK COUNTY DEPT CORRECTION
State: ILLINOIS
Money Gram
Receive Code: 1750
JailATM
Visit JailATM to register or call 1-870-627-5476

United States Postal Service (USPS)

We only accept Money Orders up to $100.00 and Cashier’s checks up to $1,000.00; any money orders or Cashier’s checks over the specified amount will be returned.

If you want to send more than the amounts specified above, you can do so in multiple money orders or Cashier’s checks.

Money Orders and Cashier’s Checks should be made payable to the individual in custody, using the exact name and Booking Identification Number as it appears on the individual in custody locator online.

We do not accept cash through the mail under any circumstances.

Send the Money Order or Cashier’s Check to the following address:

Cook County Department of Corrections
[INDIVIDUAL IN CUSTODY NAME] [INDIVIDUAL IN CUSTODY BOOKING IDENTIFICATION NUMBER]2700 S California Avenue
Chicago, IL 60608

Money Orders and Cashier’s Checks may take up to 5 business days, from date of receipt, to be processed and posted to the individual in custody’s account.

The Department reserves the right to deny any deposit deemed a safety or security risk for the Jail. Any deposit into an individual in custody account that exceeds an amount deemed safe by the Department will be placed on hold until the individual in custody requires additional funds in their trust account, is discharged, transfers to another facility, or requires the funds to self-bond out of the Jail.

​Jail Lobby Kiosk

You can add funds by cash or credit card by visiting the kiosks throughout the compound:

  • External Post 5 [Front Gate Entrance] – 2700 S. California Ave. Chicago, IL 60608
  • External Post 7 – 2834 W. 31st Street Chicago, IL 60608
  • External Post 9 – 2805 S. Sacramento Chicago, IL 60608
  • Division 10 Lobby – 2950 S. California Chicago, IL 60608
  • Division 11 Lobby – 3015 S. California Blvd. Chicago, IL 60608
  • Division 5 Lobby – 2700 S California Ave. Chicago, IL 60608