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Frequently Asked Questions

I would like to visit an inmate, how can I find out the inmate’s housing location?
Use our automated system 773-674-5245 or click here.

Are money orders accepted for bonding purposes?
No, we do not accept money orders for bonding purposes; only cash, certified checks and credit cards (in person at the Division 5 lobby) are accepted.

Certified checks must be used during normal banking hours.

If you’re posting a bond by credit card, you must go in-person to Division 5 located at 2700 S. California Ave. Chicago, IL 60608.

For more information on posting bond, click here.

How do I wire an inmate funds for Commissary?
You can wire money to an inmate using WESTERN UNION, Money Gram or via

You personally deposit inmate funds 24 hours a day at the automated kiosk found in the lobby of Division 5 at 2700 S. California Ave. Chicago, IL 60608.

For other inquiries related to the jail, you can call the customer service line at 773-674-1945 from 8 a.m. to 8:30 p.m. 7 days a week.


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